Cookies.
The transparent kind.
This policy explains what cookies and similar technologies we use on qovery.com, why we use them, and how you can control your preferences. We keep it simple: functional cookies work without consent, analytics cookies require your explicit approval.
What is a cookie?
A cookie is a small text file stored on your browser or device when you visit a website. Cookies, pixels, tags, and similar trackers are identified by a name and can be retrieved on each subsequent visit. They may access browsing data and, in some cases, personal data such as your IP address.
Technical and functional cookies
These cookies are necessary for the website to function properly. They enable core features such as authentication, language preferences, and layout settings. They do not require your consent.
| Cookie name | Purpose | Retention | Provider |
|---|---|---|---|
| _legacy_auth0*, auth0.*.is.authenticated | User authentication | 1 day | Auth0 |
| intercom-session-* | Support chat functionality | 7 days | Intercom |
| _lr* | Technical error tracking | 1 day | LogRocket |
| AuthExpiresAt, jwtToken, idToken | User session authentication | Session | Qovery |
Audience analysis cookies
These cookies measure visits, page views, and user activity to help us understand how our website is used. They may collect your IP address for approximate geolocation (city level). These cookies generate navigation statistics and help us identify and fix usability issues.
Audience analysis cookies require your explicit consent before being placed. You are prompted to accept or refuse them on your first visit.
Your cookie preferences
You can manage your cookie preferences at any time. Your consent for non-essential cookies is retained for 6 months, after which you will be prompted again.
- ->Cookies that work without consent: technical/functional cookies, certain audience measurement cookies exempt under CNIL guidelines, A/B testing cookies
- ->Cookies that require your consent: audience analysis cookies that are not exempt under CNIL guidelines
- ->You can withdraw consent at any time using the cookie management link in the website footer
- ->You can also configure cookie preferences directly in your browser settings