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Overview

The Email integration enables you to receive real-time alerts when your services trigger monitoring conditions (CPU, memory, errors, latency, etc.). Configure SMTP settings to send alert notifications directly to your team’s email addresses.

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Add Email Notification Channel

  1. Navigate to the Alerting section in the Qovery Console navigation menu
  2. Click on Notification channel
  3. Click the New email button in the Email section
  4. In the New email modal, configure the following fields:

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Required Fields

  • Display name: Enter a descriptive name for this notification channel (e.g., “Production Alerts”, “DevOps Team Email”)
    This name will be displayed on your Qovery interface
  • To email: The recipient email address that will receive alert notifications (e.g., [email protected])
  • From email: The sender email address that will appear in the “From” field (e.g., [email protected])
    This email address will appear as the sender of alert notifications

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SMTP Configuration

Configure your SMTP server settings to send email notifications:
  • SMTP Server: Your SMTP server address and port (e.g., smtp.gmail.com:587)
    Format: host:port
  • SMTP Username: The username for authenticating with your SMTP server (e.g., [email protected])
  • SMTP Password: The password for authenticating with your SMTP server
  • Require TLS: Enable to force TLS encryption for the SMTP connection (recommended for security)
Email Notification Channel Setup
For common SMTP providers:
  • Gmail: smtp.gmail.com:587 with TLS enabled (requires app-specific password)
  • Office 365: smtp.office365.com:587 with TLS enabled
  • SendGrid: smtp.sendgrid.net:587 with TLS enabled
  • Amazon SES: email-smtp.region.amazonaws.com:587 with TLS enabled
  1. Click Send test notification to verify your SMTP configuration is working correctly
The test email may take a few minutes to arrive depending on your email provider. Check your inbox and spam folder.
  1. Click Confirm creation to save the email notification channel

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Test the Integration

Create a test alert with a low threshold to verify notifications are sent to your designated email address. See the Alert Conditions guide for details on creating alerts.

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Troubleshooting

If you’re not receiving emails, check the following:
  • Verify your SMTP credentials are correct
  • Ensure your SMTP server allows connections from Qovery’s IP addresses
  • Check if your email provider requires app-specific passwords (e.g., Gmail with 2FA enabled)
  • Verify the “From email” address is authorized to send through your SMTP server
  • Check your spam/junk folder for test notifications
  • Enable TLS if your SMTP provider requires encrypted connections

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Support

Check Qovery’s community forum for updates and announcements from the Qovery team.